Refund policy
Refund Policy
Last updated: September 2026
Thank you for shopping at Junavort. We want to make sure you are completely satisfied with your purchase. If you are not satisfied, we are here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method within 7–10 business days.
Non-Refundable Items
- Gift cards
- Downloadable software or digital products
- Items marked as final sale
Exchanges
If you received a defective or damaged item, we will replace it at no extra charge. Please contact us within 7 days of receiving your order.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item sent, damaged product, etc.).
Contact Us
If you have any questions about our Refund Policy, please contact us at support@Junavort.store.